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If you have a mind for organization and a heart for customer service, and you're able to keep a cool head in a fast-paced environment, consider joining our Jackson-based team as an Account Manager! 

We've seen this role in the past grow to leadership roles within our team.

Our team takes pride in delighting our clients, and the Account Manager is a key part of their success – someone who not only takes care of client requests, but also anticipates their needs.

Lead customer service, as the first point of contact for clients

Develop empathy for clients – understand client industries, business goals, and pain points, and conduct proactive check-ins to ensure client success

Manage traffic – assign and communicate projects and tasks to the team

Manage projects – break projects into tasks, schedule them by priority, and keep them on a timeline

Must have a Bachelor's Degree, preferably in marketing, business, or communications

Experience in a customer service position required

Excellent professionalism and written and verbal communication skills

Exceptional ability to develop and maintain relationships with wide range of personalities and industries

Strong organizational and project management skills

Professional and customer-service oriented

Tech-savvy, fast learner, familiar with cloud-based software

Ability to manage a high volume of clients and projects at once

Enjoys working with clients who have a meaningful mission and impact

Cool workspace located in the heart of Fondren

Supportive culture and good work-life balance

Creative work that we can all be proud of

Now Hiring: Account Manager

Hello! I’m Melia Dicker. Some of you may know me as Darren’s wife, or as his co-founder at Creative Distillery. I’d like to introduce myself to some of you, and get reacquainted with those I worked with when I was on the team the first time around.

When I relocated from my native California to Jackson, I co-founded Creative Distillery with Darren and then made a career shift after our son, Evan, was born. I went to work for two large state agencies and an education foundation, where I gained a variety of valuable experience: developing digital marketing and public relations strategies, managing a large-scale social media following, and working on big-budget advertising campaigns that included email marketing, video production, and cross-platform media buying. I also had a chance to sit on the client’s side of the table, which helped me understand how Creative Distillery’s clients experience working with us. I’m excited to bring the skills I’ve gained back to the agency where my career in marketing started, so we can serve our clients even better.

A New Role — Director of Client Success

Our main focus at Creative Distillery has always been to create work that delights you and helps achieve your goals. Darren and I created a new position for me, the Director of Client Success, to focus exclusively on making sure we’re moving the needle for you. I’ll be your main point of contact, guiding your projects from intake to completion and monitoring your results (sales, social media engagement, web traffic, and so on). As I return to Creative Distillery, I’m most excited about making a positive impact in many different arenas through marketing. We work with organizations and businesses in fields as diverse as health care, manufacturing, and government, and it’s incredibly rewarding to help you leave your corner of the world better than we found it.

Introducing Melia Dicker

We’re looking for someone to join our creative team. The ideal candidate is self-motivated, easygoing about collaboration, and invested in producing excellent creative work for clients that matter.

We value variety and fresh ideas, and an ability to roll with creative direction and client feedback to produce the best possible end result.

Technical knowledge of appropriate equipment & software

Ability to capture beautiful images, still or moving, in the camera frame

If you're interested, we'd love to talk! Send a letter, resumé, portfolio or reel to info@creativedistillery.com. If you have more questions, send those too and we can talk more.

Now Hiring: Video & Photo Content Creator


Convened by the Mississippi State Department of Health, UProot is an unprecedented collaboration between government, nonprofit, educational, and private organizations looking to create a culture of health in Mississippi.

We were charged with creating a name and visual brand for the campaign, which is based on the results of an academic survey that was conducted around Mississippi’s perceptions of health. The challenge was to create something that wasn’t too academic or like just another government program, and spoke to making a dramatic improvement without dwelling on the negative.

Read more about our process for creating UProot.

In the past, we’ve created a successful website for Methodist Children’s Homes of Mississippi that has seen online donations go from $300/year to over $25,000 per year. The majority of the organization’s funding came from apportionment, a line item in the budget of the Mississippi Methodist Church.

Beginning in 2016, the organization would be funded by Special Offering, a single day when all the Methodist Churches in the state take up a collection for Methodist Children’s Homes of Mississippi. The move carried the potential for reward in greater funding than had been budgeted, but also carried risk: each churchgoer was not used to donating directly to the organization, and would have to be introduced to the mission. MCHMS approached Creative Distillery to help create a campaign introducing the change.

Read more about how the Little Light of Mine campaign exceeded expectations.

We’re currently in progress on a campaign for My Brother’s Keeper, Inc., targeting a population that is high-risk for HIV infection. The campaign will recruit qualified participants for a study that will yield data specific to this population in the deep South.

The dedicated group conducting the study has given great insight into the target audience and allowed us to create something that will invite the participants to feel comfortable sharing personal information. The identity also creates a movement that will create impact beyond the study.

3 Successful Nonprofit Marketing Campaigns

When I began my role as a copywriter at Creative Distillery in October of 2013, one of the first projects was blogging for Memphis Invest, a family-owned turnkey real estate investment company. Writing three posts a week, combined with less frequent, more in-depth articles, I've written so much about investing in real estate that I'm thinking I might be pretty good at it myself some day! More important than my possible future as a real estate investor, however, is what I’ve learned about the value of blogging for our clients.

Ultimately, the goal of blogging is to provide readers with information that they find useful, entertaining and memorable in a way generates conversions and engages the audience. As a project, blogging is a lot like social media management — it’s ongoing and demands regular research, innovation and experimentation. Through our use of strategic SEO integration, relevant topics and thoughtful presentation, Memphis Invest not only is seeing more blog views now than ever before, but a significant subscriber base, too. When Creative Distillery picked up Memphis Invest as a blogging client in June 2013, the blog was receiving an average of just over 2,000 views monthly. 

As of October 2015, we're averaging over 13,000 monthly views!

All this traffic isn't for no reason. Blog posts are a vital part of the marketing funnel. Calls-to-Action are in many ways the most important part of the blog post. That’s what you want people to click on, because those people turn into conversions and customers. For the Memphis Invest blog, CTAs range from access to starter packages, subscribing to updates, signing up for events, and making contact with the company in a personal way. One of my first blog posts, "The Myth of Hands-Off Real Estate Investment" still remains one of the most popular posts on the blog and continues to get views in 2015, despite being posted well over a year ago. Right now, it sits with over 3,000 views. It also has the most CTA clicks of any published post on the blog — nearly 200. Our goal is to provide content and connection with real value to the reader. That, in turn, helps move them into a deeper relationship with the client's sales process. That continuing authentic relationship through insightful content is a valuable investment.

Case Study: Return on Investment through Content Marketing

Responsive homepage for Parents for Public Schools Jackson.

We're proud to have designed a new website for the Jackson chapter of Parents for Public Schools. PPS Jackson engages the entire community with what's happening in Jackson Public Schools. I've been to several of their Ask for More Arts performances, and it's so cool to see what the students are able to produce and learn.

We had an inspirational intake meeting with PPS Jackson's Executive Director Carolyn Jolivette that left me feeling personally inspired and also clear about how their site should sound. Public schools can't be pushed to the margins, but must be a commitment for the entire community.

PPSJ has incorporated the African philosophy of Ubuntu, "I am because we are," into its work and it has in turn been adopted by all of Jackson Public Schools. It's a beautiful concept that builds in the organization's call to all of Metro Jackson to become engaged in what happens in Jackson's schools. We wove that language in through every page, and included multiple ways for site readers to get involved whether they're a parent, an educator, or a citizen.

We let the information drive the design on this project. It helped us make decisions about visual hierarchy, how pages should be organized, things like that. The big color bands instantly communicate kids and learning without feeling childish. The typography is bold and confident to proudly declare support for public schools in Jackson. PPS Jackson has great photos of the students and parents who get involved. Many of the photos are not taken by professionals, but they feel 100% real and that works well in this case. The site also looks great on smartphones with a fully responsive design. We're really proud to work with such a great organization and excited to help them amplify their voice to the community.

Case Study: Parents for Public Schools Jackson Website

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We create projects that are engaging, effective, and communicate your information with clarity and cleverness.

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We help you align your priorities and values, identify your target audience, and develop objectives that’ll return investment.

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We help your ideas reach their audiences - through digital advertising, distribution, and other tactics that get the job done.